Awesome Features

Immediate refunds

No more waiting for refunds after cancellations.

Use anywhere

Used to book Bus, Hotels & Cabs.

Independent

Use anymode of Banking.

Earn redeem points

BusIndia travellers can earn redeem points while booking with us.

Our Process

1

BOOK

2

PAY VIA BIWALLET

3

RECEIVE REWARDS & CASHBACKS

1

CANCEL

2

CHOOSE BIWALLET

3

RECEIVE IMMEDIATE REFUNDS

Get in Touch

Contact US

Toll Free Number:

1800 - 419 - 4287

e-Mail:

helpdesk@busindia.com

What is BIWallet?
BIWallet by BusIndia.com is a convenient online account that can be recharged to book Bus, Hotels and Cabs in BusIndia.com and to store cancellation refunds that can then be used for future bookings.

How does Wallet work?
You can either top up your wallet through multiple payment methods and every time you cancel a booking and choose BIWallet, the refund amount gets credited to your Wallet.

What are the benefits of using BIWallet?
When you cancel a booking, it may take 5-7 working days before the refund amount is credited to your bank account. In case of immediate rebooking this means money that you cannot use. With Wallet the refund amount is available to you as soon as we process refunds (this is usually within 4-6 hours except in certain cases) thus enabling you to make new bookings without any wait. On top of the above BIWallet regularly releases offers for its users to avail cash back while using BIWallet

How long can I hold funds in my BIWallet?
As long as you want. The funds in your BIWallet never expires.

What happens if I fall short of funds in my BIWallet when making a fresh booking?
You can pay for your booking either fully or partially by BIWallet. Any amount left after using BIWallet could be paid using other payment options like Credit Card, Debit Card, Net Banking etc.

Can I transfer funds to or from my BIWallet?
Currently funds can only be transferred to BIWallet during cancellations. Also, funds can only be transferred out while making a booking online on BusIndia.com.

Where can I use the funds in my BIWallet?
You can use the funds in your BIWallet only for online Bus, hotel & Cab bookings.