Yes, you can book travel for infants under two years of age on busindia. Make sure they have valid proof of age documents when they're checking in, and remember that infants must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult (hey, you try dealing with luggage, tickets, airport queues and two screaming babies by yourself). To avail of infant fares, the infant must be under 24 months of age throughout the entire itinerary that you're booking. This includes both outbound and return journeys. If the infant is 24 months or above on the return journey, you need to make a separate booking using a child fare.
An e ticket (electronic ticket) is a paperless electronic document with a unique confirmation number that neatly replaces the hassles of a paper ticket. When you purchase an e ticket, we email it to you after the booking is complete. Simply print it out and bring it with you along with a valid photo ID to the airline counter when checking in for your flight.
A maximum of 9 seats can be booked at one time. If you need to book for more than 9 travelers you will have to re complete the booking process for the additional travelers.
No, but there are attractive offers running on the homepage. Stay sharp and you might grab a great deal.

Questions while you book

Clear your browser cache and try the search again. If you still don't get any flight results, it may either be because we can't find flights for that route or because there's no availability of flights for your dates.
We do not have an option of entering the frequent flier number at the time of booking domestic flights. However, we can certainly pass on your frequent flier number to the airline. Just call us as soon as you book your ticket and tell us your trip id and your frequent flier number.
Some airlines don't allow us to book more than 4 passengers (adult + children) in one go, so try to search for fewer passengers.
We're really sorry for the inconvenience. Please don't worry. We'll call you within four hours and complete this booking offline. We suggest you do not try booking again as you may end up getting charged twice.

If you're really impatient, call us on 9513508001 and we'll help you fix this immediately.

Questions after you've booked

We'll send you an SMS and an email to confirm your flight booking.
No, you don't. If you really want to, though, you can by writing to our Customer Support Team at helpdesk@busindia.com or by contacting the airline directly.
No, you don't. If you really want to, though, you can by writing to our Customer Support Team at helpdesk@busindia.com or by contacting the airline directly.
Busindia doesn't do pre seating. Some airlines will confirm your seat assignments their rules for doing so vary so call your airline directly to check whether you get to choose your seat.
We'll send your e ticket details to the email address you gave us when you made your reservation.
You need to show your e ticket confirmation email and your e ticket number at the check in counter. The airline representative will issue your boarding pass at that time.

Check-in Counter

Yes, you do. Some airports don't allow you inside without a printout of your e ticket, so be sure to carry one with you. If you've forgotten your e ticket printout but can get to a computer, use our handy busindia Ticket service (https://www.busindia.com/preMyItinerary?f=viewOrPrint)to print yourself a copy.
If this happens, email us immediately and we'll help you process a lost ticket application. In most cases, the airline will require you to purchase replacement tickets at “today's” fare, meaning that day's current published fares. Our travel specialist will facilitate the sale of these tickets.

If your original paper tickets aren't used within a designated period of time (usually 3 4 months, depending on the airline), you'll receive a credit for the purchase price of the replacement tickets, after deducting an application fee (which, again, varies by airline). Of course, these policies and fees are subject to change at any time ask our travel specialist for the most recent information for your airline's replacement ticket rules and policies. We're bound by these rules, so we strongly suggest you keep your paper tickets safe to begin with.

Web Check-in

Web Check-in is a convenient way to check-in on the internet, which allows you to select your preferred seat and print or email the e-Boarding pass.
Passengers who have done web check-in can directly proceed towards the boarding gate with the printed boarding pass in case they do not have any check-in baggage. In case they have check-in baggage they may check-in their baggage at the baggage drop counters and then proceed to the boarding gate.
All passenger holding a valid and confirmed booking are eligible for web-check-in. Passengers can do web check-in anytime upto 6 hours prior to the scheduled departure time.
It's the most convenient way to do web-checkin. you can simply finish your web check-in for any airline with just one click instead of going to different airlines' websites. Also, you can do it anytime after your ticket booking without waiting for the airline check-in window to open. No more missing out to web check-in at the last moment.


Generating an invoice for a flight booking you made on busindia is super easy. Here's how:
Log in to your busindia Account if you aren't already signed in. Hit the 'Sign in' link on the top right corner of the page.
Fill in your username and password on the subsequent page. If you haven't set a password for your busindia Account yet, check your inbox for an email with the subject 'Activate your busindia Account'. Open this email and follow the instructions within.
It depends on the airport you're flying from.
Yes, for domestic flights within India, below are the applicable government issued photo-ids accepted by the airlines
Voter ID
Aadhar Card
Driving License
Pan Card
Unfortunately, a child cannot be added to an existing reservation. You will need to book a separate ticket for your child with the airline directly.
You can call us to check if the airline you've booked with entertains change of name requests. Most of them do, and we can pass on your request. However, if the airline doesn't allow it, you'll have to cancel and re book the ticket.
Just login to your Busindia.com account (https://busindia.com/AirLines-1.0/search) using the e mail id you provided us while booking and your password. On your Trips page you'll be able to access all your completed and upcoming trips.

If you've forgotten the password, you can use the ‘Forgot password' feature (http://busindia.com/mybusindia/ForgotPasswordNew ) and reset it.
Just call us and tell us your trip ID. We'll find out if your airline supports title change and if it does, we'll pass on your details to them. If the airline doesn't allow title change you'll have to cancel and then re book the ticket with the correct title.
Yes, just enter the details of the passengers you want to book for when you're asked to enter traveller details at the time of booking.

Cancellations & Refunds

Call us on 9513508001 or send mail to helpdesk@busindia.com
If the flight you booked got cancelled, you are entitled to a full refund, in most cases.
Once you have done this, please send an email to helpdesk@busindia.com along with your Trip ID and if you mention that your flight was cancelled, we will make sure you get a full refund, after verifying the same with the airline.

Any excess baggage beyond the permissible Free Baggage Allowance will be charged at carriage rates that vary from sector to sector. These rates are available with the airline upon request.
To make amendments to your tickets, you'll need to contact the airline directly.

If you are holding e tickets, you can cancel online on our website if the cancellation request is made more than 3 hours prior to the scheduled time of your flight. If the cancellation request is submitted less than 3 hours, you need to contact the airlines to get your reservation cancelled.

The above mentioned cancellation process and refund processing time may vary.

In case of lost or damaged paper tickets, the refund process cannot be initiated with the airline.

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